This Privacy Policy covers all websites, apps, events, and other services under the DholBaja brand. Whether you're searching for your soulmate, attending our events, or using any of our services, this Policy applies. For simplicity, we'll refer to all of these as our “service.”

To help you make meaningful connections, we need some information about you, like your profile details and preferences. Using our service also generates data, such as login times and usage patterns. We may also gather data from third parties, like when you access our service through Facebook, Google, or Apple, or upload info from those accounts to complete your profile. For more details, check out the table below.

Account Data: When you create an account, you provide basic information like your phone number, email, and date of birth.

Profile Data: When completing your profile, you share details such as gender, interests, preferences, and location. This may include sensitive information like sexual orientation or political beliefs, which you consent to us using.

Content: You can post photos, videos, audio, text, and chats with other members

Purchase Data: When you make a purchase, we keep transaction details. If you pay directly, you provide your debit/credit card or other financial info.

Marketing, Survey, and Research Data: If you participate in surveys, promotions, or events, you provide information for entry, participation, and feedback.

Third-Party Data: If you share others’ information (e.g., for features or queries), we process it to complete your request. We may also receive data from other Match Group services if you're banned, and from third parties about suspected bad actors for safety purposes.

Customer Support Data: When you contact us, you provide info to address your inquiry. We may also collect data during investigations.

Social Media Data: You can share data from other platforms (e.g., Facebook, Instagram) when you log in or upload content through these platforms

Usage Data:: We collect data about your activity on our service, such as login times, features used, actions taken, and interactions with ads.

Technical Data: We collect data about your device, including IP address, device ID, settings, app crashes, advertising IDs, and cookie-related identifiers. For more on cookies, see our Cookie Policy.

Profile: When

Geolocation Data: With your permission, we collect your device’s geolocation. Declining this permission may limit some features.

Face Geometry Data: For features like Photo Verification, we may collect face geometry data, considered biometric data in some areas.

ID Data: You might provide a government-issued ID for identity verification.

We process your data mainly to provide and improve our service. This includes:

• Connecting you with potential matches
• Personalizing your experience
• Helping you get the most out of our service
• Ensuring the safety and security of all members

For more details on how we use "profiling" and "automated decision-making," read on.

Automated individual decision-making: Decisions made solely by automated means (computers and algorithms) without human involvement.

Profiling: Evaluating interests, preferences, or behavior through automated processing of personal data.

Yes, automated decision-making and profiling are core features of our service. Here’s how we use them:

Connecting You with Others: We use your provided information (like gender and age) and data from your activity (such as usage and location, if allowed) to power our matching algorithm, recommending compatible people to you and vice versa. Factors like race, ethnicity, income, and religion are not considered in our algorithm. You can adjust your discovery settings to filter profiles.

Showing Ads and Offers: We use your information to display relevant ads and offers, both on and off our service, and to measure their effectiveness. This includes tailored offers and discounts.

Promoting Safety and Security: Automated decision-making and profiling help us remove bots, prevent illegal and unauthorized activities, and swiftly detect and address such actions. This may result in account suspension or closure for users engaging in prohibited activities.

To use our service, we:

• Create and maintain your account and profile.
• Operate and manage various features.
• Recommend members to each other.
• Organize sweepstakes and contests.
• Respond to your requests and questions.
• Monitor and troubleshoot our service.
• Process applications for our VIP services.

Data Processing Grounds

• Performance of our contract with you.
• Your consent (for sensitive data).

Data Categories Processed

• Account Data
• Profile Data
• Content
• Purchase Data
• Marketing, Survey, and Research Data
• Third Party Data
• Customer Support Data
• Social Media Data
• Usage Data
• Technical Data
• Geolocation Data
• Face Geometry Data

To facilitate your purchases, we:

• Process payments.
• Offer discounts, promotions, and customized prices.

Data Processing Grounds

• Performance of our contract with you.

Data Categories Processed

• Account Data
• Profile Data
• Technical Data
• Purchase Data
• Usage Data

To run our advertising and marketing campaigns, we:

• Measure the effectiveness of ads on our service.
• Measure the effectiveness of our marketing on third-party platforms.
• Communicate with you about products and services you may like.

Data Processing Grounds

• Your consent (where required) and our legitimate interest in promoting our service and tailoring ads to your interests.

Data Categories Processed

• Account Data
• Profile Data
• Technical Data
• Marketing, Survey, and Research Data
• Usage Data

Enhance service and develop new features:

• Conduct focus groups, market studies, and surveys
• Analyze service usage
• Review customer care interactions for quality improvement
• Develop and test new features using technologies like machine learning
• Conduct and publish research

Legal Grounds for Data Processing:

• Fulfillment of our contract with you
• Legitimate interest in improving our service
• Consent, where required by law (e.g., for sensitive data to ensure fairness and inclusivity)

Data Categories Processed

• Account Data
• Profile Data
• Content
• Purchase Data
• Marketing, Survey, and Research Data
• Technical Data
• Third Party Data
• Usage Data
• Customer Support Data
• Social Media Data

Ensure safety for members:

• Prevent, detect, and combat Terms violations, fraud, and illegal activities
• Develop tools to prevent and detect violations and fraud
• Prevent repeat offenders from creating new accounts
• Inform reporters about actions taken
• Verify user identity
• Secure payments and prevent financial fraud
• For more details, visit our Safety Tips and Community Guidelines.

Legal Grounds for Data Processing:

• Fulfillment of our contract with you
• Legitimate interest in member safety
• Protection of vital interests
• Compliance with legal obligations (e.g., removing illicit content)
• Consent (for sensitive or special data)

Data Categories Processed

• Account Data
• Profile Data
• Content
• Purchase Data
• Technical Data
• Third Party Data
• Usage Data
• Customer Support Data
• Face Geometry Data

Comply with laws and defend legal claims:

• Preserve data for legal compliance
• Support investigations and litigation
• Respond to lawful requests from authorities
• Report illegal content
• Defend against claims
• Share data with law enforcement to combat abuse

Legal Grounds for Data Processing:

• Legitimate interest in legal compliance and protection
• Protection of vital interests
• Compliance with legal obligations, such as responding to law enforcement

Types of Data Processed:

• Data shared varies based on legal requirements and specific situations.

How We Share Data:

• To help you make connections, some information is visible to other members.
• We share data with service providers and partners who help us run the service.

Reasons for Sharing to Other Memembers

• You share data by voluntarily disclosing information on the service (e.g., your public profile).
• If someone reports you for violating our Terms of Use, we may inform the reporter of any actions taken, and vice versa.

Categories of Personal Data:

• Profile Data
• Content
• Social Media Data
• Third Party Data
• Customer Support Data

Reasons for Sharing:

• We share data with vendors and partners to help operate, promote, and improve our service. They assist with data hosting, maintenance, analytics, customer care, marketing, advertising, payment processing, legal support, and security operations.

Categories of Personal Data: Depending on the service, this may include

• Account Data
• Profile Data
• Content
• Purchase Data
• Marketing, Survey, and Research Data
• Social Media Data
• Third Party Data
• Customer Support Data
• Usage Data
• Technical Data
• Geolocation Data
• Face Geometry Data

Reasons for Sharing:

• We display third-party ads on our service and promote our service on other sites and apps.
• To improve ad relevance, we share certain info with third parties, including advertising partners, or allow them to collect data from our service using cookies, SDKs, or similar technologies.
• Some partners help us convert your email, advertising ID, or phone number into an anonymous identifier. This identifier is used to exclude you from our marketing or target ads to similar audiences.

Categories of Personal Data: Depending on the service, this may include

• Account Data
• Profile Data
• Usage Data
• Technical Data

Reasons for Sharing:

• We may share data with affiliates or receive data from them for purposes outlined in Section 6 of our policy.

Categories of Personal Data: The data shared depends on the specific reason but may include

• Account Data
• Profile Data
• Content
• Usage Data
• Technical Data
• Purchase Data
• Marketing, Survey, and Research Data
• Third Party Data
• Customer Support Data
• Social Media Data
• Geolocation Data
• Face Geometry Data

Reasons for Sharing: We may disclose your data to

• Comply with legal processes such as court orders, subpoenas, or search warrants
• Assist in crime prevention or detection
• Protect the safety of individuals
• Establish, exercise, or defend legal claims

Categories of Personal Data: The data shared varies based on the reason and circumstances, but may include:

• Account Data
• Profile Data
• Content
• Usage Data
• Technical Data
• Purchase Data
• Third Party Data
• Customer Support Data
• Social Media Data
• Geolocation Data

Reasons for Sharing:

• We may transfer your data if we are involved in a merger, sale, acquisition, restructuring, or other changes in ownership or control.

Categories of Personal Data:

• The data shared varies based on the transaction type and may include all organizational data or specific subsets like Purchase Data.

Reasons for Sharing:

• You can share other members’ profiles, and they can share yours, with people outside our service using the sharing functionality.

Categories of Personal Data:

• Profile Data
• Content

• We want you to control your data, so here are your rights and available tools. For questions or to exercise your rights, please contact us here.

Your Right

• Be informed about the personal data we process about you and/or request a copy of it.

How to Exercise It:

• Access and review some data directly by logging into your account.

Your Right

• Amend or update your personal data if it’s inaccurate or incomplete.

How to Exercise It:

• Update your data directly by editing your profile within the service.

Your Right

• Delete your personal data.

How to Exercise It:

• Delete some data directly within the service.
• Close your account, and we’ll delete your data as outlined in our Privacy Policy.
• Contact us here for assistance.

Your Right

• Withdraw consent to process your personal data for a specific purpose.

How to Exercise It:

• Update your account settings or remove device permissions (e.g., phone contacts, pictures, advertising identifiers, location services, push notifications) in your device settings.
• Note that withdrawing consent may reduce functionality of certain services.
• Contact us here for more information.

We keep your personal data only as long as necessary for business and legal reasons.

Account Closure and Data Deletion:

• If you stop using our service, you can close your account, and your profile will no longer be visible.
• Accounts inactive for two years will be automatically closed.
• After account closure, we delete your data according to the following guidelines
• Safety Retention Window: We retain data for 3 months after account closure or 1 year after an account ban to investigate any unlawful or harmful conduct.
• Legal Obligations:
• Transaction data is kept for 10 years for tax and accounting.
• Credit card information is retained as long as needed to contest transactions.
• Traffic data/logs are kept for 1 year.
• Records of consents are kept for 5 years.
• Legitimate Interest:
• Customer care exchanges are kept for 6 years.
• Customer care records, supporting data, and imprecise location data are kept for 5 years.
• Past account and subscription information is retained for 3 years after account closure.
• Profile data is kept for 1 year for potential litigation.
• Data to prevent banned members from rejoining is kept as long as necessary.
• Outstanding Issues: Data may be retained if there are unresolved legal issues or requests to preserve data.

Anonymized Data:

• We may keep and use anonymized data for service improvement and new features.

• Our service is for individuals 18 and older. We do not allow anyone under 18 on our platform. If you suspect a member is under 18, please report them using our service's reporting feature.

• Our policy may change as we seek new ways to enhance your experience and ensure our data practices are current. We'll notify you before significant changes so you can review them beforehand.

• If you have questions about this Privacy Policy, you can reach us at the following address:
• 149/3, Sno 135, Yashodeep Society, Warje Malwadi, Pune 411058